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Jonathon Hackbarth

Solutions Architect & Technical Lead | Azure, Microsoft 365 & Copilot

Hands-on solutions architect and technical lead with 18+ years across technology services, engineering, and leadership. Specializes in Azure infrastructure, Microsoft 365, Power Platform, and secure Copilot readiness in regulated environments. Provides technical direction across two five-person teams, combining architecture, automation, data governance, and mentoring. Earlier enterprise work delivered $15M in annual labor savings and a 90% reduction in support tickets.

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Key Impact & Achievements

Building Teams & Enabling Delivery

Set technical direction, led technical hiring, and mentored teams across Azure application delivery and M365 Copilot readiness, enabling the application team to deliver features largely independently

Alpha Omega

Azure Architecture & Repeatable Delivery

Designed and validated Terraform infrastructure and CI/CD pipelines, enabling repeatable deployment and rapid redeployment following an Azure subscription change

Alpha Omega

M365 Copilot Readiness & Governance

Defined data readiness plans and validated Purview DLP controls in preparation for rollout; partnered with Microsoft on government-tenant requirements

Alpha Omega

$15M Annual Savings

Developed enterprise applications on Power Platform achieving $15M in annual labor cost savings

Best Buy

M365 Copilot Pioneer

Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first pilot program

Best Buy

Enterprise Scale Impact

Led initiatives for 100k+ user base with 90% ticket reduction through Power Platform automation and governance frameworks

Best Buy

Resume

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Jonathon Hackbarth

Solutions Architect & Technical Lead | Azure, Microsoft 365 & Copilot

[email protected] • US • www.jonathonhackbarth.com • GitHub • LinkedIn

Hands-on solutions architect and technical lead with 18+ years across technology services, engineering, and leadership. Specializes in Azure infrastructure, Microsoft 365, Power Platform, and secure Copilot readiness in regulated environments. Provides technical direction across two five-person teams, combining architecture, automation, data governance, and mentoring. Earlier enterprise work delivered $15M in annual labor savings and a 90% reduction in support tickets.

Experience

Senior Microsoft Power Platform, SharePoint & Applications Developer III

Alpha Omega

Aug 2025 – Present

Technical lead for Azure application delivery and Microsoft 365 Copilot readiness. Provide architectural direction and technical leadership across two five-person teams, contributing to resource planning, work estimation, and delivery scheduling while remaining hands-on. Advance Office Add-In development toward production and lead M365 Copilot readiness through predeployment security assessment.

  • Architected an Outlook/SharePoint Add-In to streamline document processing for legal professionals; translated the proof of concept into a working development deployment and established the foundation for continued team delivery.
  • Designed and validated Terraform infrastructure and end-to-end CI/CD pipelines for Azure provisioning, application builds, and Add-In manifests. Established a dev/QA/prod architecture using WAFs, App Services, Key Vault, and private endpoints, enabling repeatable deployment and rapid redeployment following an Azure subscription change.
  • Led technical hiring evaluation and mentoring across 10 team members; guided implementation, troubleshooting, and cross-team coordination, enabling the application team to deliver features largely independently.
  • Defined and adapted M365 Copilot data readiness and governance plans using SharePoint Advanced Management reporting and access and discovery controls; partnered with Microsoft FastTrack to address government-tenant requirements.
  • Validated Microsoft Purview DLP policies through Audit Logs, Activity Explorer, and structured alert testing; worked directly with Microsoft to investigate and troubleshoot enforcement issues.
  • Guided Azure environment hardening and partnered with security personnel on NIST-aligned controls, assessment documentation, and government change-review processes.

Engineer II - Microsoft M365 Admin, Power Platform Admin & Developer

Best Buy

Oct 2022 – Aug 2025

Led enterprise cloud transformations and AI implementations across the Microsoft 365 ecosystem, including M365 Copilot pilot programs, Graph API integrations, and Power Platform governance and automation frameworks.

  • Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first Copilot pilot program
  • Created internal knowledge base by integrating Microsoft Learn with proprietary enterprise content, reducing support tickets and improving operational efficiency
  • Architected and deployed Copilot Studio solutions integrating SharePoint, ServiceNow, and custom connectors; managed ALM across lower and production environments, supporting developers with structured solution export and import processes
  • Published and managed Copilot Studio agents through the M365 integrated app store, overseeing app permissions, publishing approvals, and agent lifecycle management across the enterprise
  • Built custom Graph API connectors for Power Platform and developed governance automation scripts
  • Directed migration of SharePoint to cloud infrastructure, reducing costs and improving system reliability
  • Designed enterprise automation frameworks, increasing engineering capacity by 50%
  • Administered DLP policies across Power Platform, reducing enterprise connector surface area by 80% and establishing a structured intake and governance process for connector requests
  • Established ALM lifecycle governance for Power Platform, identifying 100% of shared and business-critical apps and migrating them from personal productivity environments into defined, managed environment tiers (Dev/Test/Prod)
  • Managed and mentored a team of engineers while maintaining CoE operations and platform administration, delivering enterprise-leading CSAT outcomes

Developer - Microsoft Power Platform and SharePoint

Best Buy

Nov 2019 – Oct 2022

Developed enterprise applications achieving $15M in annual labor cost savings through streamlined automation and quality control initiatives.

  • Developed enterprise applications on Power Platform, achieving $15M in annual labor cost savings
  • Implemented control processes to reduce support tickets by 90%
  • Created scalable solutions across CRM, services, and supply chain systems
  • Created 50+ Power Apps, Power Automate flows, Azure Automations, and other solutions

Data Analyst & Automation Developer

Best Buy

Nov 2018 – Nov 2019

Spearheaded enterprise automation efforts and large-scale cloud migration initiatives with focus on advanced transformation strategies and analytics.

  • Led SharePoint migrations for 100k+ user base, managing sites up to 300GB, requiring advanced migration configurations and execution
  • Architected complex transformations from InfoPath to Power Automate, Power Apps, and custom connectors enabling modernized workflows
  • Designed automation workflows leveraging Graph API endpoints for governance and operational efficiency
  • Developed Power BI dashboards, improving analytics and reporting efficiency by 40%

Manager of Remote Support Quality Operations

Best Buy

Jul 2014 – Nov 2018

Established customer success programs and managed support operations aligned with industry-leading standards, delivering exceptional CSAT outcomes and driving process improvements.

  • Established customer outreach program leveraging Geek Squad's 90+ NPS framework, delivering industry-leading CSAT scores for both onshore and offshore teams
  • Developed Office VBA add-ins for Outlook and Excel integrations, automating customer interaction workflows and reducing customer interaction time by 90%
  • Improved workforce productivity by 20% through enhanced training and leadership development
  • Implemented scalable frameworks for issue resolution and operational efficiency

Various Roles - Remote Senior Service Tech, Senior Service Tech, Sales

Best Buy

Aug 2007 – Jul 2014

Delivered exceptional technical support and customer solutions with 95%+ first-call resolution rate.

  • Consistently surpassed performance metrics in speed, quality, and satisfaction
  • Designed and implemented tailored technical solutions for clients

Skills

Cloud & Services

Azure, Microsoft 365, Teams, Power Platform, SharePoint, M365 Copilot, Copilot Studio, Graph API, Office Add-ins, Azure Infrastructure, Power Platform Admin Center, M365 Admin Center, DLP Policy Administration, Power Platform ALM, ServiceNow Integration, SharePoint Advanced Management (SAM), Microsoft Purview, Purview Audit Logs, Purview Activity Explorer, Azure App Service, Azure Key Vault, Private Endpoints, Web Application Firewall (WAF)

Development & Automation

Power Apps, Power Automate, Azure Automation, Custom API Development, Office JavaScript API, Modern Web Apps, Terraform, Infrastructure as Code (IaC)

AI & Generative AI

Large Language Models, OpenAI, Azure OpenAI, GitHub Copilot, Agentic AI Workflows, Fine-tuning, AI-driven full-stack development, Prompt Engineering, AI-Enhanced Workflows

Data & Analytics

Power BI, SQL, DAX, ETL Pipelines, Governance Automation, Data Visualization

Programming Languages

Python, PowerShell, TypeScript, JavaScript, C#, PowerFx

Web Technologies

React, Next.js, Tailwind CSS, Radix UI, Accessibility (ARIA), Fluent UI, REST APIs, Document Management, Outlook Integration, SharePoint Integration

Methodologies & Tools

Agile, Jira, Azure DevOps, Change Management, Compliance & Governance, C4 Architecture Model, CI/CD Pipelines, Policy-as-Code, Environment Lifecycle Management, Copilot Data Readiness, Security Assessment Preparation, NIST-aligned Development Practices, Resource Planning, Work Estimation

Consulting & Professional Services

Government Contracts, Financial Services, Legal Services, Regulatory Compliance, Enterprise Architecture

Soft Skills

Leadership, Collaboration, Communication, Stakeholder Engagement, Business-Technical Alignment, Strategic Consulting, Solution Architecture, Technical Leadership, Technical Hiring Evaluation, Mentoring

Code Samples

quikconvert

quikconvert - A fast, accessible web app for converting cooking measurements. Convert volumes (cups, ml), weights (oz, grams), and temperatures instantly for recipes and baking.

TypeScript CSS JavaScript
View Site GitHub

Updated Dec 2025